SmartOne IPTV FAQ
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SmartOne IPTV Store
What is SmartOne IPTV Store?
SmartOne IPTV Store is a premium IPTV subscription prepared for the SmartOne IPTV app on Samsung, LG and Android TVs: 24,000+ live channels and 100,000+ movies and series, delivered as an M3U playlist you link to your TV's MAC address.
Is this the SmartOne IPTV app?
No. The SmartOne IPTV app is a player made by an independent developer, who sells its own app activation. SmartOne IPTV Store is a separate service that supplies the channels you watch in it.
How much does it cost?
For one device: $14.99 for 1 month, $34.99 for 3 months, $54.99 for 6 months and $79.99 for 1 year. Plans for 2 to 5 devices are also available.
Do I need to pay for the SmartOne app too?
The SmartOne IPTV app has its own activation fee after its trial period, paid to the app developer. That is separate from your SmartOne IPTV Store subscription.
Is there a free trial?
Yes, a free 24-hour trial with the full channel list, no credit card.
Can I use it on Firestick or my phone?
Yes. The same subscription works in other IPTV apps too, which is handy for devices without SmartOne.
Using the SmartOne IPTV app
Where do I find my MAC address?
Open the SmartOne IPTV app on your TV; the MAC address appears on the start screen.
How do I add the playlist?
Use the playlist upload option the app developer provides for your MAC address, then restart the app. Full steps in the setup guide.
The app says my playlist is empty. What now?
Check the MAC address was typed exactly, restart the TV, and contact us if it persists.
Which TVs support SmartOne IPTV?
Samsung (Tizen), LG (webOS) and Android-based TVs and boxes. See the app page.
Plans and payment
How do I pay?
We email a secure payment link after you order. No card details are entered on this website.
Do plans renew automatically?
No.
Can I add devices later?
Yes, contact us to move to a plan with more devices.
Refunds?
If we cannot provide a working service, ask within 7 days for a fix or refund. See the refund policy.